Payment Options

The following methods of payment are accepted.

Australian Money Order Only

Shipping

Australia Wide Postage

$7.95

All Items are sent via Australia Post's  E-Parcel Service , your package can take up to 2 to 10 business days to arrive depending where you live. Remember, these approximate times start the day after your order has been sent. Also, Saturdays and Sundays do not count as business days.

We are able to track your order from the moment it leaves us to the time it is signed for by you. Australia Post insures your order against loss or damage.

It takes approximately 1 to 2 business days to process your order. Most of our orders are processed the very next business day after you've placed the order however some orders do take longer mainly due to Credit Card authorization, Direct Deposit clearance times, security issues and high volume.

Please note that circumstances do arise that are beyond our control, i.e. - lost or misrouted packages due to Australia Post, as well as credit card authorization problems. In these rare situations, the delivery time can be delayed a bit and expected shipping times are not guaranteed. We do everything within our control to expedite every order.

All items are despatched once full payment has been received.

Returns Policy

Orders are carefully inspected for quality, assortment and proper packaging prior to shipment. Nobody is perfect, however, and we know that. Manufacturers might not include all the items as stated on the packaging, Freight Carriers might damage the goods in transit, and yes - even we might mess up from time-to-time. That's why we have a 14-Day Return Policy that states:

• If for any reason you are not delighted with the order you receive, you are welcome to return most unused/unopened or defective items sold by Aussie Kids Rule Toys and Collectibles within 14 days from the receipt of your item/s for a prompt refund or replacement. Policy details subject to change without notice.

What Else Do I Need To Know?

• Since Aussie Kids Rule Toys and Collectibles deals with popular collectibles and hard to get items, some merchandise may sell out. If so, we may not be able to send a replacement and will give you a refund instead.
• Products must be returned in their entirety (no partial cases) in the original condition and packaging (items sent to you in mint condition must be returned in mint condition), in saleable condition, without missing parts, and with the invoice (either the original or a copy). Damaged goods will not be accepted.
• Your form of payment will be credited for the price of the items (inc GST). This credit will not include any original shipping and processing charges unless products are damaged when you receive them. Your credit will appear AFTER Aussie Kids Rule Toys and Collectibles receives and processes your returned item as long as the item meets all criteria stated in this return policy.
• Credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for any refund to appear on your statement.
• Items returned for refund or replacement is at your cost, unless damaged by the Freight Company, which will require proof of damage from the Freight Company.

What's Next? How Do I Start The Returns Process?

• If you have eligible products to return, please contact us for a MRA (Merchandise Return Authority).
• Returns cannot be processed without a valid Merchandise Return Authority A (MRA) Number.